Done RightPut in your appliance, its age, the repair you were quoted and what a comparable new one costs. The calculator weighs that against the average lifespan published by the appliance manufacturers’ own trade body — and shows you the arithmetic, not just a verdict.
Four taps. You get our actual repair price for that symptom, and the full cost of replacing — tax, delivery, installation and haul-away included, not just the price on the tag.
Washers, dryers and refrigerators are live. The rest are being added.
The door tells you: at the front, or on the top.
Pick the closest one. If two fit, choose the one that bothers you most.
So we can compare like with like.
Most repair-or-replace advice online does the same wrong thing: it takes the average lifespan, subtracts how old your machine is, and calls the difference “life left”. By that arithmetic a ten-year-old side-by-side refrigerator is a year from the scrapyard. It is not.
That average includes every unit that died at three years from a factory defect. A machine that has already run for ten years has survived all of that — it has proved it was built properly and installed properly. And after a repair, the part that actually failed is new. Nobody can tell you how long that machine will go on for — we will not pretend otherwise — but “it is ten years old” is not a reason to scrap it.
So this calculator does not try to predict how long your machine will last. It weighs two things it can actually stand behind: what the repair costs, and what replacing truly costs. Three checks, in this order:
Once it reaches about two thirds of what replacing really costs, you are better off with a machine that carries a warranty and a full life ahead of it.
Below a third of what a new one really costs, the repair is worth doing at almost any age. A $300 fix against a $1,400 replacement is not a close call.
In between, age decides. Below the average life for that type, repairing wins. Above it, the calculator says it could go either way rather than pretending to be sure.
What it deliberately does not do: guess your repair cost. Two machines with the same symptom can be a $40 part and a $400 control board. That number has to come from an actual diagnosis — yours or ours.
Book it. $69 diagnostic, applied to the repair, 60-day warranty on parts and labour, and the person who diagnoses it is the person who fixes it.
Book a Repair →We haul the dead one away free, and we sell refurbished machines we repaired and tested ourselves — delivered, hooked up, 60-day warranty.
Refurbished Appliances →Our GE dryer suddenly stopped drying clothes, so we called Done Right Appliance Repair here in Keller. Andrew was able to come out the same day and fixed it in just one visit. Everything was quick and professional, and the dryer has been working great so far. Very happy with the service and would definitely recommend them!
$69 diagnostic, applied to the repair · 60-day warranty · Mon–Sat, 7am–11pm.
The appliance figures come from the Association of Home Appliance Manufacturers (AHAM), the manufacturers’ own trade body — for example 14 years for a refrigerator, 13.4 for a dryer and 12 for a dishwasher. Freezers and microwaves are not in the AHAM set, so those use the National Association of Home Builders study of home component life expectancy. They are averages across the whole market, not a prediction about your particular machine.
No, and it deliberately will not try. Replacing a pump does not tell you anything about the motor, the bearings or the board, so any number we put on it would be invented. The only place age comes into the result is as a tiebreaker: when the repair lands between a third and two thirds of what a new one really costs, we say whether your machine is above or below the average life for its type, and leave the call to you. The only promise we make is the warranty — 60 days on the parts and the labour we supply.
The old rule of thumb says replace once the repair passes half the price of a new one. We do not use it as written, for two reasons. It compares the repair against the sticker price, and the sticker is nowhere near what replacing actually costs you — tax, delivery, hook-up and getting rid of the old machine add a few hundred more. And it ignores age entirely. Take a GE washer: $700 on the tag, but $1,058 by the time it is standing in your laundry room working. A $500 board-and-pump repair is half of that, not three quarters, and scrapping a sound machine over it would be throwing money away. So we draw the line at about two thirds of the true replacement cost, and let age decide the cases in between.
Because nobody can price an appliance repair without diagnosing it first. The same symptom can be a $40 part or a $400 control board. Put in the figure you were actually quoted; if you have not been quoted yet, our $69 diagnostic gives you a firm number and it comes off the repair.
No, and that is a genuine point in favour of replacing. A new unit comes with a manufacturer warranty, and a repair does not reset the clock on everything else inside an older machine. Treat a borderline result as borderline.
Not on its own. Averages are averages — plenty of machines run well past them. The calculator only suggests replacement when age is combined with a repair bill that no longer buys you much remaining life.
Because that one symptom covers four very different jobs. A failed start relay is a couple of hundred dollars. A dead compressor or a refrigerant leak means recovering the gas, brazing the line and recharging the system, and that runs to a thousand and beyond. We do sealed-system work ourselves, so a leak is not an automatic write-off here — but putting a single number on it before anyone has looked would be a guess, and you would be the one living with it.
Then you still have to get rid of the old one. We haul away dead appliances free across Fort Worth and Keller, and we sell refurbished units that we have repaired and tested ourselves, with a 60-day warranty.