
French-door, Flex, Family Hub and side-by-side Samsung refrigerators. Ice frozen in the door, fridge side warm, a fan scraping on ice — we find what actually failed before anyone mentions a new fridge.

An iced-over evaporator from one of our refrigerator calls.
Most Samsung refrigerators we see in DFW are French-door models with the ice maker in the door.
Three-door models with the ice maker in the fresh-food door.
With a convertible middle drawer or the touchscreen door.
With through-the-door ice and water.
Simpler two-door models.
Ice building up in the ice room: airflow, sealing, a fan or a heater.
Frost on the fridge evaporator blocking the air, or a fan that stopped.
A fan blade hitting ice on the evaporator.
A frozen or clogged defrost drain.
A frozen line, a water valve or a dispenser switch.
Fan, defrost or a control issue.
Photos from our own service calls in Fort Worth and across DFW — not stock images.


Empty the ice bucket and check for a frozen block or ice on the walls of the ice room.
That is ice on the evaporator. Note when it started and whether the fridge side is warm.
Yes. We repair Samsung French-door, four-door Flex, Family Hub, side-by-side and bottom-freezer refrigerators across Fort Worth, Keller, Southlake, Colleyville, North Richland Hills and the rest of north Tarrant County.
On French-door Samsung models the ice maker sits in the fresh-food door, and ice building up in that compartment is one of the most common Samsung calls. The cause is usually airflow or sealing around the ice room, or a fan or heater in that area.
Usually frost has built up on the evaporator and the fan blade is hitting the ice. The fridge warms because the air cannot get through. A forced defrost buys time; the real fix is finding why the defrost is not keeping up.
Usually. Most Samsung refrigerator faults are a fan, a defrost part, an ice maker or a sensor, not the sealed system. You get the exact price after the diagnosis and decide.
Yes, the refrigeration side: cooling, ice, water, fans and defrost. If the screen itself has failed, we tell you that honestly on the visit.
The diagnostic is $69 and it comes off the repair if you go ahead. You get the exact price after the diagnosis, before any work starts. Nothing is repaired without your approval, and the repair carries a 90-day warranty on parts and labor.
Very happy with the service. They responded quickly, were easy to communicate with, and fixed our refrigerator without any issues. Honest company with reasonable prices and professional work. Highly recommended!
We reply fast. $69 diagnostic applied to the repair · 90-day warranty.
Done Right Appliance Repair is an independent repair company. We are not affiliated with or authorized by Samsung. Brand names and logos belong to their owners and are used only to show which appliances we repair.
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